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How The Man Down Worker Alert Works

The Lone Worker Man Down Worker Alert Process Is Streamlined To Keep You Safe

When a lone worker experiences an emergency at work—whether it’s a fall, injury, or threatening encounter—every second matters. That’s why our product is designed to deliver rapid response, real-time alerts, and seamless communication between your employees, your managers, and emergency services.

Our panic button solution is easy to use, yet powerful in its ability to protect. Here’s a step-by-step breakdown of how our system keeps your lone workers safe.

We understand that safety isn’t just about having the right tools, it’s about knowing that someone’s always there when you need them. Whether your employees are working remotely, off-site, or in high-risk environments, our app and device work seamlessly together to provide reliable emergency response, 24/7.

Here’s how the SoloSolution app and device work from the moment help is needed to the moment it arrives:

Step 1: Quick and Simple Emergency Activation

If a lone worker encounters a threat, injury, or other emergency situation while working in isolation, they can trigger an emergency alert in one of two ways:

Two Types of Activation:

● By pressing the emergency button on their dedicated SoloSolutions safety device
● By tapping the emergency button located within the SoloSolutions mobile app on their smartphone.

This dual-access design ensures that help is never out of reach, whether the worker prefers using a wearable device or their phone.

Step 2: Instant Connection with 24/7 Monitoring Center

As soon as the emergency button has been pushed:

Two Types of Activation:

● A two-way voice call is automatically initiated to our professional 24/7 monitoring center, where trained response agents are standing by.
● At the same time, a real-time alert is triggered in the SoloSolutions Supervisor Portal, instantly notifying assigned supervisors, managers, or safety officers that a worker is in distress.

This dual channel approach ensures that both emergency responders and internal company contacts are made aware of the situation immediately, minimizing response times and maximizing safety.

Step 3: Response Tailored to the Situation

During the live call, the monitoring agent speaks directly with the lone worker to assess the nature and urgency of the situation. Based on the worker’s needs or level of risk, the agent can take one or more of the following actions:

● A Contact local emergency services and direct them to the worker’s GPS location.
● Notify a designated supervisor or employer contact, either instead of or in addition to calling 911.
● Remain on the line with the worker until help arrives or the situation is resolved.
● Cancel the alert if the worker confirms they are safe and activated the alarm accidentally.

This flexible response model empowers workers to get the exact help they need, without unnecessary escalation.

Peace of Mind for Everyone

With Lone Worker SoloSolutions, you’re not just investing in a safety device, you’re building a safety culture. Supervisors stay informed in real time. Workers feel supported and protected. And companies demonstrate a clear commitment to occupational health and safety compliance.

Monitor Your Employees' Safety With Our Safe Lone Worker App

Enhance Your Safety Experience With The Lone Worker Companion App

Middle-aged man sitting with his phone in his hand and smiling, he has the Lone Worker Companion App open.

Locate and manage your loved one's Lone Worker device easily with the companion app. Here are some of the benefits of using the companion app:

Check on the location of the device via GPS technology
Quickly check the device battery to ensure it's always charged
Easily update your emergency contacts
Adjust the volume of your device's speaker

You can download the Lone Worker companion app completely free through the Apple App Store or Google Play Store.

An Lone Worker System Can Save Your Life

Getting The Help You Need In The Event Of An Emergency Can Make All The Difference.

Medical emergencies can happen anywhere at anytime, and it is important to be properly prepared so you can get the help you need when you need it. An Lone Worker device is the perfect solution for staying safe in the event of such an emergency. Our device can save your life.

The Lone Worker device helps keep you safe by connecting your with a lone worker device specialist who can guide you through your emergency and send you help if you need it. Simply press the button on your Lone Worker device and you will be immediately connected through the on-device two way speaker. From there you can communicate your emergency and the lone worker device specialist will know what to do.

Being proactive is being protected. Get an Lone Worker for yourself or your loved one in need today to keep them safe in any emergency.

Lone Worker Safety Policy Guide Brochure text read “protect your employees, protect your business”

The Lone Worker Guide Every Business Needs

Still in the research phase? We’ve created a comprehensive, easy-to-follow
Lone Worker Policy Guide that will help you:

● Understand legal obligations
● Conduct a risk assessment
● Draft a safety plan
● Choose the right panic button and monitoring tools

Ready to Protect Your Team?

The future of lone worker safety is proactive, connected, and accountable. With Loneworker.com, your team gets fast support in an emergency—and your business gets peace of mind, compliance, and security.

Getting Started Is Simple

We believe that protecting your lone workers shouldn’t be complicated. Our streamlined process gets you up and running in days—not weeks.

Our Process:

● Consultation And Assessment
We learn about your industry, team size, and key risks.
● Product Configuration
Devices are pre-configured based on your needs.
● App Onboarding & Training
Your team learns how to use the app and dashboard.
● Go Live
Full functionality in days, not weeks.
● Ongoing Support
We’re available to provide support, upgrades, and troubleshooting.

Pricing and Packages

We offer flexible pricing depending on your organization’s size and needs. Whether you need 5 panic buttons or 500, we’ll find a solution that works for you.

● Number of users
● Required features (e.g., fall detection)
● Preferred contract length
● Industry-specific compliance needs

Find Your Pricing Plan

Need an estimate for a lone worker solution? Click here to view our pricing page and get a customized quote in minutes.

Request A Free Quote

Get free access to the whole Lone Worker system for 7 days. You can try the solution and online dashboard and see how Lone Worker can help keep your employees safe.

Get Our FREE Lone Worker
Safety And Policy Guide!

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How The Man Down Worker Alert Works

Step 1: Quick and Simple Emergency Activation

Step 2: Instant Connection with 24/7 Monitoring Center