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Returns

If you’re unhappy with your product, you can return it easily with the steps below.

Lone Worker Device

Follow these 3 easy steps to return your device:


  1. Call our Lone Worker customer support at 1-800-205-1205 (Monday to Friday between 9:00 AM and 5:00 PM EST)

  2. Our customer support will give you a Return Merchandise Authorization (RMA). Please include the RMA on the outside of the shipping box you return.

  3. Your Lone Worker service will be cancelled when the shipping box with RMA is received by us.

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Lone Worker

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