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Common Questions


We’ve got the answers for your most common questions.

Lone Worker Device

Do I need a phone line?

No. The Lone Worker mobile unit uses a cellular signal so that it can be used without a home telephone line.


How much is it?

Our prices start as low as $1.83 per day.


Is there a contract?

There is no contract whatsoever with any of our products. You can cancel at any time during your service. In fact, if you’re not happy with the services that you’re getting, simply return the equipment and the billing stops. It’s as easy as that.


How is the unit installed?

Press the button to test the connection with our monitoring center and you’re ready to go.


What if I want to return the system?

The unit can be returned for any reason, at any time during your service, with no further charges. It's that simple.


What if I lose power?

The lone worker device System can be charged with the included charging cradle. A full battery can last up to 3 days.


Will the lone worker mobile unit affect my telephone service?

No, the Lone Worker mobile unit will not affect your home phone service or bill. All calls made are toll free and will not appear on your bill.


How far can the pendants go?

The Lone Worker mobile unit can be used virtually anywhere.

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