Lone Worker Safety Policy Guide For Newfoundland And Labrador

Our Guide To Lone Worker Safety Policy And Legislation In Newfoundland And Labrador

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How Newfoundland And Labrador Defines A Lone Worker

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Employing A Lone Worker In Newfoundland And Labrador

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How The Safe Lone Worker App Can Protect Newfoundland And Labrador Lone Workers And Employers

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Newfoundland And Labrador Lone Worker Policies

Occupational Health and Safety Act

Newfoundland and Labrador’s Occupational Health and Safety Act sets standards to protect and promote the health and safety of workers throughout the province. The Act outlines the rights and responsibilities of employers, workers and others who are at the workplace. Under the Act, employers must do everything reasonable to protect the health and safety of workers. This means that employers must set up safe work practices at their workplace and make sure these practices are followed. It is up to the employer to make sure workers have the skills and training needed to perform their work safely. Workers are required by the Act to work safely and cooperate with their employer by following health and safety rules. Workers must be told about any dangers at the job site.

Employers can reduce the risk of workers working alone if, wherever possible, they organize work schedules and procedures to eliminate or reduce the occurrence of working alone.

Definition of “Working Alone”

Individuals are alone at work when on their own; they cannot be seen or heard by another worker; cannot expect a visit from another worker for some time; and/or where assistance is not readily available when needed.

It is important for employers to take into account the wide variety of situations where workers work alone, consider the hazards specific to their workplaces and develop and adopt effective health and safety procedures and policies that address these hazards.

Working Alone Situations That May Put Workers At Risk

Workers who work alone can be grouped into five broad categories:

• 1. Workers who handle cash. This includes convenience store clerks, retail food outlet workers and taxi drivers.
• 2. Workers who travel away from base office to meet clients. This includes sales workers, home care workers, social services workers and law enforcement officers.
• 3. Workers who do hazardous work but have no routine interaction with customers or the public. This includes workers in the logging and oil and gas industries.
• 4. Workers who travel alone but have no routine interaction with customers or the public. This includes truck drivers and business people in transit.
• 5. Workers who are at risk of violent attack because their workplace is isolated from public view. This includes security guards and custodians.

Each of these situations has different hazards and ways to control them.

What Employers Can Do To Help A Lone Worker Stay Safe

There are many steps that can be taken to help ensure the safety of the lone worker.

• Assess the hazards of the workplace.
• Talk to workers about their work. Get their input about the work they do and possible solutions.
• Investigate incidents at the workplace, and those from similar workplaces.
• Avoid having a lone worker whenever possible, especially for jobs with a recognized risk.
• Take corrective action to prevent or minimize the potential risks of working alone.
• Provide appropriate training and education.
• Report all situations, incidents or “near misses” where working alone increased the severity of the situation. Analyze this information and make changes to company policy where necessary.
• Establish a check-in procedure. Make sure regular contact is kept with all workers.
• Establish ways to account for people (visually or verbally) while they are working.
• For most lone workers, the telephone will be the main source of contact. If work is at a desk or station, have a telephone close by. If work is away from a main office or work station, the use of a cellular phone is very helpful. If a cellular phone is unreliable in the area, be sure to have alternative methods of communication available (such as use of public telephones, site visits or satellite technology).
• Schedule high risk tasks during normal business hours, or when another worker is capable of helping if an emergency situation arises.
• Position workers, where possible, in locations of highest visibility.
• Keep windows clear to allow the worker to be clearly visible to the public.
• Allow the use of a “buddy system” in high risk situations – ensure that workers are aware that this option is available to them.
• Where appropriate, use a security system such as video surveillance cameras, mirrors, observation windows, etc., however, ensure that informed consent is obtained from employees prior to use.
• Where appropriate, provide employees with a Personal Locator Beacon with GPS Interface.

What Workers Can Do To Stay Safe

Workers can stay safe by adhering to the appropriate measures initiated by the employer and reporting any unsafe conditions to their immediate supervisor.

Workplace Hazard Assessment

Factors to consider when assessing workplace situations.

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